2. Interviewing

Our courts are examining the role of the investigator in the interview process like never before and make no mistake, the onus is on you to get it right. No matter how good an interviewer you think you are, you have probably used what worked before and hope for the best. The PEACE model is becoming the worldwide standard for interviews.

The professional investigator works within a system of policy, legislation, legal argument and rules governing procedural fairness, all the while communicating with another human being in the form of an interview. Knowing how human psychology, environments, interview planning, recording methods, team work, question types and flexibility impacts on this process is a skill. Having a solid framework to begin with is a great start to developing these skills and that is why we teach, use and recommend the P.E.A.C.E framework. It is now recognised by Australian courts and used by many professional investigators and numerous national and international police jurisdictions. It is seen as ethical, reliable, accurate and a highly effective and contemporary interviewing tool.

 

 

  • Planning and Preparation
  • Engage and explain
  • Account phase
  • Conclude
  • Evaluate

The aim of every investigation is to seek the truth. We do this by discovering what if anything did happen, and most importantly who did what? The interview is a key mechanism for gathering evidence and achieving this aim. Once an investigation is underway and you know interviews are to take place, then the PEACE framework commences.